Minster Law partners with Esure on motor injury claims

Minster Law has announced that it has entered into a five year partnership with Esure Group to service motor personal injury and legal claims across the firm and Sheila’s Wheels brands.

The new partnership sees the law firm support Esure’s customers, including fast track and serious injury cases.

Shirley Woolham, CEO, Minster Law, said: “We have certainly hit the ground running, working closely with the esure team throughout May to provide a smooth transition and go-live in line with the introduction of reforms and new OIC Portal.

“We’re excited to be playing such a pivotal role in delivering a really compelling claims experience for esure customers, as well as the wider opportunities that come from being the strategic claims partner of such a progressive insurer.”

Graham Hughes, chief claims officer, Esure Group, added: “We were impressed by Minster Law’s appetite to look at motor claims differently and capability to provide a digital offering for our customers.

“We believe our customers’ experience about the way their claim is handled is crucial to this and Minster Law’s forward-thinking in the customer experience and digital arena will provide our customers with the best experience.”